Euroclear France, Euroclear Belgium, and Euroclear Netherlands (ESES) have gone live with the Taskize communication channel for client servicing.
This is an expansion on the deal with Euroclear UK& Ireland and Euroclear Bank that have both used Taskize’s client servicing platform for the past three years.
As part of the new service, participants will be able to report buy-in trades directly to Euroclear utilising Taskize's CSDR buy-in solution.
Additionally, the platform provides a broad view of clients’ enquiries and status, as well as counterparty query resolution and complete audit trails.
Currently used by over 230 financial institutions in 50 countries, Taskize is designed to improve security and simplify access, which allows ESES to efficiently prioritise, resolve, and manage client enquiries.
Brigitte Daurelle, CEO of ESES, commented: “We are very excited about the opportunities and benefits Taskize will bring to the way we service our clients. Taskize will provide a fully digital solution to save valuable time and ensure continuous support while enhancing the overall customer experience.”
John O’Hara, CEO of Taskize, added: “We are delighted that ESES has selected Taskize for client servicing, marking an extension of our well-established relationship with Euroclear. This will not only allow ESES to deliver enhanced client service, but will enable it to provide a comprehensive CSDR buy-in reporting solution for its clients.”
