Central bank has selected Tata Consultancy Services (TCS) to update its core technology infrastructure, drive innovation and strengthen customer relationships.
Central Bank’s strategic partnership with TCS aims to create frictionless and flexible customer onboarding processes, enabling continued growth for the bank.
The bank will use TCS BaNCS’ API ecosystem to foster interconnectedness across applications, services and platforms. This aims to enhance the Central Bank’s customer acquisition process and improve employee productivity.
John Ross, president and CEO of Central Bank, says: “When the decision was made to modernise our core as part of a long-term strategy, we looked extensively for a true partner.
“Given our shared commitment to technology and its role in the customer experience, TCS, with its TCS BaNCS product suite, was a natural choice for Central Bank.”
Venkateshwaran Srinivasan, global head of financial solutions at TCS, states: “Our extensive investments in TCS BaNCS, contextual knowledge of the financial services industry and track record in execution make us the preferred solution partner for preeminent institutions such as Central Bank that are dedicated to innovating at scale.”
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