Citi launches SEP technology 01 October 2025SIBOS Reporter: Zarah Choudhary
Image: DragoșAsaftei/stock.aadobe.com
Citi Investor Services, which delivers the bank’s post-trade platform, has launched its Single Event Processing (SEP) technology.
The bank expects the majority of its custody flows to be processed using SEP by 2026.
SEP unifies Citi’s global and direct custody infrastructure so that every asset servicing transaction will be processed in real-time through a single flow.
The technology delivers Citi’s custody network of over 100 markets, including its proprietary direct custody network of over 63 markets, in a single platform to its clients.
Chris Cox, head of Investor Services at Citi, says: “We are redefining the future of custody in a manner that is distinct to Citi as we augment the delivery of our leading global network to bring new and unique benefits to clients.
“Across our broader Services platform, we can now deliver real-time cash, liquidity and asset servicing and that is an extremely powerful client proposition.
“The launch of Single Event Processing marks a significant milestone for us in our journey to be the leading custody provider globally.”
The move to real-time in asset servicing is enabling clients to make timely, smarter and better-informed decisions on the back of heightened efficiencies and reduced delays, notes the bank.
Since the launch of SEP, event creation takes minutes and the payments are being processed in less than five minutes.
The technology is also enabling a move towards tighter including same day cut off instruction deadlines.
The technology is currently being rolled out in North America and will be extended to the rest of Citi’s custody network by 2026.
Amit Agarwal, head of custody, Citi Investor Services, adds: “The future of post-trade is instant. The launch of Single Event Processing and real-time asset servicing is a critical component of how we are transforming our services for the future.
“We are making investments to transform our infrastructure, modernise our applications and simplify our processes for a best-in-class client experience as markets continue to evolve and new asset types come to the fore.”
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