Equiniti Business Payment Services has partnered with SWIFT to enhance its customer value proposition.
The partnership will provide its customers with the ability to stop and recall payments and speed up the turnaround time for resolving failed or pending payments.
As part of the collaboration, Equiniti Business Payment Services will be able to transform the services it provides to all of its customers, in the UK and throughout the world.
Mark Churley, managing director of Equiniti Business Payment Services, commented: “Payments is at the core of our business and as a group, we are responsible for processing over £100 billion in value each year. We are delighted to be partnering with industry leaders SWIFT. This partnership provides us with new innovations which will transform our customer offering, domestically and internationally.”
He added: “There will be tangible benefits to our customers with the speed of payments increasing, an improved customer experience with real-time tracking, responsive validation and insights into payment requirements and reduced time to resolve cases of failed or pending payments. We are investing heavily to maintain our market-leading proposition and this partnership is just the first step of many in this journey.”
Cate Kemp, head of UK, Ireland and Nordics at SWIFT, commented: “We are delighted to extend our relationship with Equiniti in what is such an exciting time for our industry. With gpi, we are transforming the speed, transparency and traceability of cross-border payments across the globe. By partnering and innovating with our customers we are able to offer client-centric innovation and reduced friction enabling cross-border transactions that are as seamless and as real-time as domestic payments.”
