RBS Collective Investment Funds (RBSCIFL), a subsidiary of NatWest, has renewed and expanded its transfer agency contract with SS&C Technologies Global Investor and Distribution Solutions (GIDS).
As part of the expansion, RBSCIFL has migrated more than 700,000 child trust funds (CTF), 36,000 individual savings accounts, and 20,000 junior investor savings accounts to SS&C GIDS.
RBSCIFL will introduce several new digital servicing channels following the migration, including a mobile-friendly CTF maturity process, the Digital Investor portal, mobile applications, webchat and secure messaging.
Spencer Baum, senior director, head of client service and relationship management at SS&C GIDS, says: “We are pleased to extend our long and valued relationship with RBS Collective Investment Funds. We are providing RBSCIFL with the tools to meet the evolving needs of their retail clients and engage with the next generation of investors.”
To read more about SS&C’s plans for 2022, and to hear more from SS&C Canada’s managing director, Henry Toy, click here to read his interview in the latest edition of Asset Servicing Times.
