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Industry news

Volante launches Vol360i agentic AI


09 June 2026 US
Reporter: Tahlia Kraefft

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Image: VRVIRUS/stock.adobe.com
Volante Technologies, a payments-as-a-service (PaaS) provider, has announced that its payments platform and PaaS operations are now powered by its Vol360i Agentic AI.

The upgrade unlocks autonomous and semi-autonomous collaboration to reduce manual intervention, increasing straight-through processing (STP) rates to over 95 per cent, accelerating exception resolution, and proactively managing service-level agreement (SLA) performance.

Vol360i has an operating model that enables financial institutions to begin with assisted decision-making by default and progressively expand autonomy as performance data validates outcomes.

Agents interact with historical transaction data, operational logs, and prior resolution outcomes to bring contextual reasoning directly into live payment workflows.

Vol360i agents are designed for production-scale environments and are natively integrated within Volante’s cloud-native payments platform and PaaS services, operationalising intelligence at scale, securely and responsibly.

Volante incorporates enterprise-grade security, explainability, and full auditability, with all agent-driven recommendations and actions logged and traceable.

Banks can adopt the Vol30i Agentic AI incrementally across workflows, payment types, and regions, aligning activation with existing governance models and operational priorities.

Robin LoGiudice, strategic advisor, commercial banking and payments, Datos Insights, remarks: “Payments operations remain one of the most exception-driven and operationally complex areas of banking infrastructure, especially as ecosystems expand across multiple rails and real-time networks.

“By introducing intelligent agents directly into live payment workflows, solution partners like Volante are addressing a critical need for greater automation, predictability, and operational resilience as financial institutions race against competitors to modernise their payment environments.”

Deepak Gupta, chief product, engineering, and deliver officer, Volante Technologies, adds: “By embedding agentic intelligence at the core of our platform, we’re giving banks a way to serve their customers with greater speed, accuracy, and resilience; not in theory, but in day?to?day transaction flows.”
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