Surveillance solution provider SteelEye has launched Compliance CoPilot to accelerate the communication surveillance alert review process.
Compliance CoPilot uses large language models to analyse communications data, producing a risk score, suggested resolution category and resolution commentary on any email, meeting, chat or phone communication it flags as suspicious.
Surveillance teams are able to identify risk-ranked alerts, act on rule breaches and ensure that regulations around employee business communications monitoring are being adhered to, with the time required to understand and review alerts significantly shorter, SteelEye says.
Suggestions made by the platform can be accepted or revised by compliance users, with the system using this feedback to improve its accuracy when providing future alerts.
Matt Smith, CEO and co-founder of SteelEye, says: “Whereas AI alone is inherently deterministic and lacks explicability, the SteelEye Compliance CoPilot is the perfect assistant for busy surveillance teams, assuring regulators that human decision-making remains at the heart of compliance.”
“Given the multilingual nature of communications across regulated entities, the demand for the platform to be able to assess multiple languages has been addressed. As such, we have developed the capability to analyse communications in 12 languages, while the system returns the insights in English, regardless of the languages being used.”
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