Aviva selects UST as digital technology partner
25 November 2025 UK
Image: Mamstock/adobe.stock.com
UST, an AI and technology transformation solutions company, has been selected by Aviva Investors as its digital and technology partner for five years, expanding their collaboration into a comprehensive managed services model.
Under the partnership, UST will manage and deliver technology services and solutions across Aviva Investors’ technology landscape.
Building on over sixteen years of partnership, the managed services model design will help to drive Aviva Investors’ required technological scale and harness innovation potential, including in AI.
As part of the model, newly established Centers of Excellence (CoEs) will play a key role in driving innovation and operational transformation across the organisation.
The Generative AI CoE will act as a hub for AI-led innovation, developing reusable GenAI frameworks and enabling seamless integration of artificial intelligence and machine learning insights into day-to-day operations.
The Data Science CoE will strengthen Aviva Investors’ analytics and data visualisation capabilities by designing, developing, standardising, and delivering solutions that align with the company’s modernisation roadmap.
Praveen Prabhakaran, chief operating officer, UST, remarks: “This ongoing collaboration underscores UST’s commitment to delivering scalable, strategic solutions that drive long-term value aligned to the core mission of Transforming Lives.
“At UST, we are proud of our strong partnership with Aviva Investors, which is built on trust, shared values, and aligned business outcomes.”
Paul Cane, chief information officer, Aviva Investors, adds: “Through access to its advanced technologies, we believe we can further enhance efficiency, foster innovation, all of which aligns with delivering measurable business value and benefits for our clients.”
Under the partnership, UST will manage and deliver technology services and solutions across Aviva Investors’ technology landscape.
Building on over sixteen years of partnership, the managed services model design will help to drive Aviva Investors’ required technological scale and harness innovation potential, including in AI.
As part of the model, newly established Centers of Excellence (CoEs) will play a key role in driving innovation and operational transformation across the organisation.
The Generative AI CoE will act as a hub for AI-led innovation, developing reusable GenAI frameworks and enabling seamless integration of artificial intelligence and machine learning insights into day-to-day operations.
The Data Science CoE will strengthen Aviva Investors’ analytics and data visualisation capabilities by designing, developing, standardising, and delivering solutions that align with the company’s modernisation roadmap.
Praveen Prabhakaran, chief operating officer, UST, remarks: “This ongoing collaboration underscores UST’s commitment to delivering scalable, strategic solutions that drive long-term value aligned to the core mission of Transforming Lives.
“At UST, we are proud of our strong partnership with Aviva Investors, which is built on trust, shared values, and aligned business outcomes.”
Paul Cane, chief information officer, Aviva Investors, adds: “Through access to its advanced technologies, we believe we can further enhance efficiency, foster innovation, all of which aligns with delivering measurable business value and benefits for our clients.”
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