Citi’s Global Transfer Agency deploys Fenergo platform
17 July 2025 UK
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Citi’s Global Transfer Agency business has deployed Fenergo’s Client Lifecycle Management platform to digitise investor onboarding and due diligence services for regulated funds in Europe.
Using Fenergo’s platform, Citi now enables customised policy-driven risk assessment for anti-money laundering (AML) and Know Your Customer (KYC) checks for clients.
According to the bank, clients would benefit from automated data validations and real-time reporting through API connectivity.
Citi’s Global Transfer Agency unit is part of the bank’s Fund Services business which caters to institutional clients including asset managers and investment managers who create and run regulated funds for institutional or retail investors.
“The Fenergo platform brings together new generation technology with in-depth working knowledge of the regulatory environment that is crucial to supporting a breadth of multi-domiciled investments across diverse asset classes,” says Larissa Sototskaya, head of global transfer agency at Citi Fund Services.
“As the regulatory environment evolves, the adoption of Fenergo ensures that we move at pace with the industry while providing a real-time view of investor statuses.”
Ruth Ormsby, managing director, EMEA at Fenergo adds: “We are delighted to support Citi’s Global Transfer Agency business in Europe with our Client Lifecycle Management platform. Fenergo is firmly established as the market leader in this area and we are committed to evolving our platform with the latest innovations.”
Using Fenergo’s platform, Citi now enables customised policy-driven risk assessment for anti-money laundering (AML) and Know Your Customer (KYC) checks for clients.
According to the bank, clients would benefit from automated data validations and real-time reporting through API connectivity.
Citi’s Global Transfer Agency unit is part of the bank’s Fund Services business which caters to institutional clients including asset managers and investment managers who create and run regulated funds for institutional or retail investors.
“The Fenergo platform brings together new generation technology with in-depth working knowledge of the regulatory environment that is crucial to supporting a breadth of multi-domiciled investments across diverse asset classes,” says Larissa Sototskaya, head of global transfer agency at Citi Fund Services.
“As the regulatory environment evolves, the adoption of Fenergo ensures that we move at pace with the industry while providing a real-time view of investor statuses.”
Ruth Ormsby, managing director, EMEA at Fenergo adds: “We are delighted to support Citi’s Global Transfer Agency business in Europe with our Client Lifecycle Management platform. Fenergo is firmly established as the market leader in this area and we are committed to evolving our platform with the latest innovations.”
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