7IM announces a major overhaul of its transfer process
22 July 2025 UK
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7IM has announced a major overhaul of its transfer process, which according to the firm, marks a key milestone into its proprietary platform.
The first phase introduces an automated system for new pensions and investment transfers, reducing the need for manual form-filling and reducing transfer times by up to 25 per cent.
This development follows extensive adviser feedback, which highlighted widespread industry frustration with slow and opaque transfer processes.
To complement the automation, 7IM has upgraded how advisers can track transfer progress, with the new functionality offering real-time updates and greater transparency.
Advisers can monitor transfer progress directly through the platform, reducing the need for status-chasing and enabling faster, clearer client communication.
The platform is now exploring further integration tools — including those from providers such as Equisoft (formerly known as Altus) — to streamline the process further.
7IM says these enhancements will reduce manual rekeying, cut down on human error, and save even more time for advisers and their support teams.
Russell Lancaster, managing director of Platform and Intermediary Partnerships at 7IM says: “We’ve made transfers central to our transformation programme because we know how much it matters to advisers and to clients. We know they often mark the start of the client's journey and their first interaction with us, and we want this to be a brilliant one.”
The first phase introduces an automated system for new pensions and investment transfers, reducing the need for manual form-filling and reducing transfer times by up to 25 per cent.
This development follows extensive adviser feedback, which highlighted widespread industry frustration with slow and opaque transfer processes.
To complement the automation, 7IM has upgraded how advisers can track transfer progress, with the new functionality offering real-time updates and greater transparency.
Advisers can monitor transfer progress directly through the platform, reducing the need for status-chasing and enabling faster, clearer client communication.
The platform is now exploring further integration tools — including those from providers such as Equisoft (formerly known as Altus) — to streamline the process further.
7IM says these enhancements will reduce manual rekeying, cut down on human error, and save even more time for advisers and their support teams.
Russell Lancaster, managing director of Platform and Intermediary Partnerships at 7IM says: “We’ve made transfers central to our transformation programme because we know how much it matters to advisers and to clients. We know they often mark the start of the client's journey and their first interaction with us, and we want this to be a brilliant one.”
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